Loss Proceed Pitfalls: How a Name Can Wreck a Claim

"It was probably an electric fire. Those can get out of hand fast. Calls were made, sirens sounded, and thousands of gallons of water doused the flames. Mr. and Mrs. Stevenson weren't even home. They wanted a couple of weeks away. Instead, they spent the next four months living in a hotel, waiting for the check that was supposed to restore their lives. Including lenders on loss proceeds checks can slow repairs, send insurers on wild investigations, and lead to tens of thousands of dollars in unnecessary additional living expenses. Don't believe us? Keep reading. This case study explores a meandering, real-life insurance claim that followed the fire described above. It's a story of good intentions met with life-altering delays, wasted time and money, and a dispirited policyholder.

All because of a name."

Read more of this case study published by Sureti here.